Customer Testimonials
Great job
Everything was done that the vehicle needed at the time and it was done in a timely fashion
Everyone is very nice there and toke care of us promptly
I appreciate the hospitality and the courtesy of the staff. My service advisor was beyond awesome. He was patient while answering my questions about the recommended services needed for my vehicle and the estimated time I needed to get the repairs. In addition the staffed offered me refreshments which made me feel even more welcome while waiting for my vehicle repairs to be completed.
Tire check and fill . Oil change.
Work completely by the next day.
The service was exceptional!
Ali was great to work with.
My salesman Jo was AWESOME
The sale’s advisor was prompt in greeting me, very courteous when questions were asked, and very knowledgeable.
It was great, no haggling with price. The saleman was friendly and kind. I wonderful experience.
It was a recall on my Maxima and I scheduled around me being out of town and it worked out great!
Recall work done on time and covered by warranty. Service advisor, cashier and courteousy can driver all very helpful.
Only issue was being charged $45 for 'shop supplies' and then being told it was for rags, etc. Those are some expensive rags!
In and out is a breeze, service writer was good and wasn't pushy trying to sell up service that wasn't needed.
Alex, Jason, and Nina were amazing and made my process so quick and easy. I was able to almost sign and drive.
It was amazing! Car drives so smooth!
I actually had my oil change appointment set up at a different location. When I arrived they did not have me on the schedule of course but was told no problem and I got taken care of right away. The tech was super nice and the service was quick.
It was a great experience.
I was very pleased with the service I received. I will definitely be back. Thank you all for your great customer service skills and keep up the great work!
Rusty was on top of it. This was an insurance claim repair with a lot of moving pieces. Great communication.
Five stars to James Bond!! Excellent customer service.
The service person vacuum my floor mat.I appreciate being treated like family .I look forward to doing much business with Nissan.
James Bond, the service advisor, was wonderful!
My experience was very thorough and helpful.
Courteous, thorough, prompt
Service advisor, James Bond was pleasant and very accommodating. very pleased.
My experience was outstanding, from the sales person Ali Pirani to the financial department BT Johnson. We've bought many vehicles from Nissan as well as refer many of our family and friends. Exceptional service every time!
I have never owned a Nissan before. This has been a great experience!
Found a pebble under the passenger window switch. Reattached wires that fell from under the driver’s dash as soon as we drove off the lot. (Brand new Pathfinder.)
I've dealt with a lot of people that never keep they word but Aaron you the man he's a man that keeps his word I will always respect what he says thanks again WolfChase nissan
Great experience !
Every time I come to get one of my Nissans serviced it’s like being welcomed by family. They know me, they know my cars and respect the quality I need and deserve. Wolfchase Nissan keeps me coming back and makes me thankful that we are apart of the Nissan family!
The staff was friendly, helpful and knowledgeable. My salesman Mr.Sadler was great as well as the finance manager,he was patient and very helpful.
My experience was great and fast
The representative James Bond at the Memphis wolf chase Nissan took care of everything for me. He was very nice, explained everything clearly to me.
My last experience at Wolfchase Nissan was a service appointment that went extremely well.
Overall amazing experience today working with Tony (Anthony Rogers)!! He and the whole team were courteous, approachable and made our whole process easy! We have never had such a smooth car buying process!! We got a major upgrade on our pathfinder. Went from a base model 2018 to a SL 2022. It’s a pearl white dream. Right off the bat I said “I want to upgrade but I don’t think it will happen” and he responded “oh yeah, we gonna make something happen for you guys”. And he DELIVERED!! We got a generous trade in value and it was all ...
I got my vehicle repaired through an extended warranty program. It took way longer than expected for warranty to review and approve the claim but Aaron was so patient and informative. I plan on using him every time I come back to Wolfchase Nissan! You’re the best Aaron!
Amazing
Just a long wait But hospitality was. Great
The experience was good. I wish more oil change coupons were available to customers as they were in the past.
Friendly and fast service
Mr.Turner was the best , very informative with picking my first car. Explain every little detail with me
As above. But I would like to give Rusty an outstanding 10 out of 10 for his customer service. He was appreciative of our need to get the vechile looked at quickly since we were traveling. He also called to locate another dealership for us to go to when he found out the problem had reoccured. He ALSO called while we were in Nashville to see if the dealership there was going to be able to help us. He went above and beyond to help us. If we lived in Memphis, we would definitely return simply to your dealership simply because of ...
I had just purchased my vehicle less than a month ago and had to put air in my tire several times. It had a nail in it. I was very satisfied with my service.
Rusty always makes sure all my car maintenance needs are taken care of.
Ali, our sales person, was GREAT!! He was knowledgeable and friendly. Every question I had he answered quickly. Ali was very gracious with my Father, who was purchasing the truck. He even waited until my son and myself could get back to the dealer a little after closing time to pick up my car.
To be satisfied with any service,YOU NEED QUALITY PEOPLE, to meet customer requests. My service needs were met with greater quality of ,CAREING FOR MY NEEDS, than at any other location I have ever used. You can guide a horse to water but, you can't make him drink. Such is hiring an individual to work as a service person in any business.They will work to keep employment,however,service businesses need committed individuals who in their greeting asks how may I help you?Wolfchase Nissan has that individual, RUSTY HINES. His is more than a word as ...
No complaints had an wonderful experience working with Ali Pirani, he’s the sales consultant at the Wolfchase Nissan in Bartlett, Tennessee. Ali was courteous and friendly and helpful with choosing my first new car.
The service tech was very informative. He found I needed filters and fully explained what it was and the cost. While waiting someone came around with a snack tray and water which I thought was very personable. Service time was not very long. This was a simple oil change and tire rotation, BUT there was many points checked to insure my truck was overall in good running order.
The service department guy was very courteous and helpful!!!
Rusty in service was so helpful to me ! I so appreciate him and how fast he fit me in to an already overwhelming work load at Nissan. Thank you so much !!
(Translated by Google) All very well!!! 👍 (Original) Todo muy bien!!! 👍
I was like most people, skeptical about dealerships… my son encouraged me on several occasions to go to the Nissan Dealership and I finally did. I called first, spoke to Rusty, was advised on the best time to come and did. I was so impressed with the professionalism and courtesy of everyone and will return for mileage maintenance and tune ups. A plus service
Awesome
good
They only recommended what was required for my car. They also gave us a discount for my hubby's Veteran status. I appreciate that recognition very much.
Mr. Rusty did a great job explaining what needed to done.
I came in very upset my new to me vehicle had a leak i left very happy
Everything went great!
Loved my sales rep. He was very patient.
The salesman was extremely nice and very professional and knowledgeable. We felt well taken care of. The finance person was very nice also.
Joe Daher was amazing he made a usually tedious experience fun and was very helpful. Carl in finance made everything quick and easy. I've bought 3 cars and by far this was the best experience I have ever had.
I like nissan wolfchase services department, just bring ur car for change oil and no appointment needed, ver smart.
Good
Pleasant and timely. The facility is always clean and staff is wonderful.
Did great work in a matter of time.
Chris P. took great care of us. He was very knowledgeable about the care and made us feel comfortable throughout the whole experience. I am excited with my purchase.
I brought my car there after unfortunate and improper services rendered by a previous shop and they took care of those mistakes.They provided me with the information I needed to get my car back running as well as made great suggestions on what I needed t keep it running.They thoroughly communicated everything that was going on and assisted and allowed ME to make the best decision for my car.I greatly appreciate them for their service and professionalism
My salesman was super informed and helpful. I could not believe how fast the process was
Joe went above and beyond to get me the ride I wanted and went the extra mile to make sure I knew how to use all of the features my car included.
Eric and Allen both were very helpful. Outstanding ambassadors for your company!
Rusty Hines was helpful from the first phone call and kept me informed every step of the way. WN is very fortunate to have someone who is so conscientious and customer-oriented working in the service department. That has not been our experience with other dealerships. Rusty is an incredible asset to the dealership and service department. He has earned our future business, not just for the service department; when we are in need of a new vehicle, Wolfchase Nissan will be our first stop. And while I hope it is a long time before I need further contact with your ...
My car and i were towed to Nissan after hitting a pothole that tore my tire. Everyone was very helpful and friendly.
I have taken my car to other Nissan agencies and you have been the best. You give good service to your customers and that is very important to me. My English is very bad but I had very good attention from Mr. Cesar who helped me in everything related to the service for my car.
I was very pleased with the entire staff. Everyone was pleasant and attentive. My sales guy, Pirani, was awesome!!! Everything went smoothly and quickly. I'm very appreciative of the entire team.
Very professional and fast service
Service manager Eric promptly resolved my issue ! My customer service representative James Bond communicated very well with my car throughout the process , great customer skills!
The sales and financing staff were super friendly and helpful! So pleased with my experience!!